Every Customer Message
On One Screen
Messages from WhatsApp, Instagram, Messenger, Telegram and more all land in the same inbox. Your team replies from one place, the AI assistant takes over while you are away, and nothing sits unanswered without you noticing.
Every Channel, One Inbox
No separate phone, app or password per channel. We connect your channels and the messages start flowing into a single list. The channel list keeps growing.
Channels We Connect
Wherever your customer writes from, you answer from the same screen. New platforms keep being added.
The channel your customers use most. Every incoming message lands in the panel and your team replies from the same number.
Handle direct messages, story replies and questions sent to your business account without missing any.
Messenger
Customers writing to your Facebook page are no longer in a separate tab, but on your team's shared screen.
Telegram
Fast, unlimited and free messaging through your own business bot.
What Is In the Panel?
Tools that turn a pile of messages into an orderly workflow.
One Shared Inbox
Messages from every connected channel in a single list. Staff no longer jump from phone to phone or app to app; the channel is shown at the start of each row.
Assign Within the Team
Assign a conversation to an agent. It is clear who is handling which customer, so two people never answer the same message.
Internal Notes
Leave a note for a colleague inside the conversation. These notes are visible only to you and never reach the customer.
Canned Replies
Define the sentences you write often once, then call them up with a slash in the compose box. Price list, opening hours, address — sent in a second.
Tags and Stages
Tag conversations and split them into stages that match your workflow: new request, quoted, won. See at a glance where each customer stands.
Images, Audio and Documents
Photos, voice notes and PDFs sent by the customer open in the panel. Files are not kept in a public folder but in a protected area only authorised staff can reach.
Matched to the Customer Record
The number writing in is matched to the customer record in the CRM automatically. Their history, requests and notes sit next to the conversation.
Unanswered Message Alert
The number of conversations awaiting a reply is always visible in the menu and on the dashboard. Whatever screen your staff is on, they notice a new message.
AI Assistant
An optional add-on module: an assistant that knows your business and never keeps a customer waiting.
It replies while you sleep
Even if a message arrives at midnight, the customer is not left without an answer. The assistant replies in a tone that fits your business, using the information you supplied.
Trained on your information
Prices, opening hours, campaigns and frequently asked questions are given to us; the assistant says only these. It does not invent anything it does not know — it hands over to a person.
It steps back when a human takes over
The moment your staff starts writing in the conversation, the assistant withdraws. If the customer asks for an agent, it hands over by itself.
You set the limits
Daily reply count, replies per conversation and reply delay are all adjustable. You can switch it off in any conversation with a single tap.
You Cannot Manage What You Do Not Measure
The quality of customer service is judged by numbers, not by feel. For the period you choose, the panel answers these questions:
How Do We Get Started?
We handle the setup; there is no technical work on your side.
1. We talk
We listen to which channels you use, how large your team is and what your customers ask about most.
2. We connect the channels
We set up the connections to your accounts. Your number and accounts stay yours; messages simply start landing in the panel as well.
3. We set up your team
Each member of staff gets their own account. You decide who can see which screen through permission levels.
4. You start using it
The interface follows the chat layout your staff already know; no training needed. We set up tags and canned replies together.
Your Customer Conversations Belong To You
Your conversation history, customer details and shared files are kept in an area reserved for your company; staff from another company can never see them. Photos and documents are not left in a folder open to the internet — they open only to authorised staff who have signed in to the panel.
Who did what is recorded, and each member of staff gets their own permissions: you can open only the messaging screen to one person and the reports to another. If you decide to close your account, your data is handed over to you on request.
Frequently Asked Questions
Anything on your mind — if it is not here, just write to us.
Can I keep my existing WhatsApp number?
Yes. The business number you use stays yours; the system brings messages sent to it into the panel and delivers your replies from the same number. Nothing changes for your customer.
How many people can use it at the same time?
Everyone on your team signs in with their own account and sees the same conversations. When you assign a conversation to an agent it is clear who is handling it, so two people never reply to the same message.
Can I let a member of staff see only certain screens?
Yes. You decide screen by screen what each person can see. For example you can open only the messaging screen to someone and close the reports; a closed screen cannot be opened even if they know its address.
Is the AI assistant mandatory?
No, it is a separate module and is never switched on unless you want it. Even then you set the limits: you can turn it off in any conversation and cap the daily reply count. The moment your staff starts writing, the assistant withdraws on its own.
What happens if the assistant meets a question it cannot answer?
It does not make things up. It answers only with the information you gave us (prices, opening hours, campaigns); on anything else it directs the customer to a person. When the customer asks for an agent, it hands the conversation over to a human.
Do I have to connect every channel?
No. You connect only the channels you use; each one is enabled separately. If you add a new channel later, your existing conversation history is kept exactly as it is.
How long does setup take, and do I need technical knowledge?
We set up the channel connections; there is no server or software installation on your side. The panel opens in a browser, and the interface uses the chat layout your staff already know.
Can other companies see my conversations?
No. Your conversation history, customer details and shared files are kept only in the area reserved for your company. Photos and documents are not left in a folder open to the internet — they open only to authorised staff signed in to the panel.
Let us bring your messages together
Tell us which channels you use and how many messages you get a day, and we will plan the right setup together.